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Returns & Refunds

Online4Perfume has a seven-day return policy on all goods. Refunds and exchanges will NOT be given on any products.

You must contact us within 7 days of delivery if you do wish to return any product. Please contact customer services on +44 (0)15 2587 2093

Once your return has been authorised, you can either post it back  to us (postage and packaging charges for the return will be paid by the customer). Please include the returns form sent with your parcel. 

If you receive any goods that are damaged on delivery, then we must be contacted immediately. We shall advise on what steps should be taken to resolve the issue.